1. Refund Requests During the 14-day Period:
Customers have the option to request a full refund within 14 days from the date of account creation by contacting our GetGabs Support Team. We encourage users to reach out with any inquiries regarding app functionality, settings, and billing procedures. During this period, customers should ensure:
- The GetGabs app fulfills their specific requirements.
- The GetGabs app correctly displays and functions on their website, compatible with its general setup.
- Clear understanding of GetGabs service functionality and billing procedures.
- Acknowledgment that GetGabs subscriptions are recurring and will be automatically renewed at the end of each paid period.
Continued use of the GetGabs service beyond the 14-day period implies acceptance of:
- Familiarity with the GetGabs billing model.
- Agreement with the GetGabs billing model and acceptance of the terms of use.
- General satisfaction with all aspects of the GetGabs service, consenting to continued usage under the terms of use.
2. Refund Requests After the 14-day Period:
Refunds after the 14-day period are considered under the following circumstances:
- Customer’s use-case is no longer supported due to changes on the GetGabs app’s side.
- Customer experiences an issue or bug with the GetGabs app that cannot be resolved by our developers within two weeks.
Refunds are NOT offered after the 14-day period for the following reasons:
- Failure to cancel the GetGabs subscription before automatic renewal by a customer who no longer needs the app; customers are responsible for timely cancellations.
- Customer changes their mind about GetGabs app usage for reasons unrelated to performance mid-paid period and cancels their subscription.
- Customer requests extensive customization or new functionality after the 14-day period, which is not feasible in the general context of the GetGabs app.
No exceptions will be made for any other reasons, ensuring fair and equal treatment for all GetGabs customers as per our policy.
