It was the first platform that actually felt built for how we work. Customer queries, bookings, payments, notifications — everything running on WhatsApp from one place. Switching to GetGabs was a no-brainer.
99Pandit is India's most trusted online platform for booking verified Vedic pandits for 400+ ceremonies. It includes every type of puja, starting from Griha Pravesh, Satyanaryan Puja, to post-death rituals.
Serving devotees across 70+ cities with 20,000+ pandits, the platform helps families connect with experienced pandits just by tapping a button. It eliminates uncertainty with zero upfront payments, transparent pricing, and ceremony-specific guidance.
As their customer base grew rapidly, their support team was overwhelmed with booking confirmations, pandit assignment messages, reminder follow-ups, and feedback collection, all handled manually over calls and SMS.
99Pandit needed a conversational infrastructure to scale as per devotees' demand. That's why they turn to Getgabs. The results were instant. They successfully transformed their customer communication and achieved 3x faster booking confirmation.
It was the first platform that actually felt built for how we work. Customer queries, bookings, payments, notifications — everything running on WhatsApp from one place. Switching to GetGabs was a no-brainer.
How GetGabs bridged the gap between 99Pandit's growing demand and their communication bottlenecks
In Built for the Global Indian Diaspora: Whether in India or abroad, traditions remain the same. Getgabs provides regional language support and festival-aware campaigns that align with devotees from Bangalore to the USA.
Official Meta Business Partner: As an official Meta Partner, Getgabs ensures faster template approval and higher messaging limits with zero risk of the account being banned for 99Pandits' need for hundreds of weekly bookings.
All-in-One Platform: 99Pandit's communication was spread across different tools. Getgabs offers them a WhatsApp API, an AI chatbot, a shared team inbox, and bulk broadcasts into a single dashboard.
Rapid Deployment: No months-long onboarding. 99Pandit's automated workflow went live within a week with pre-approved templates, without any technical skills required.
Real-Time Analytics & Campaign Insights: Getgabs enables 99Pandit to monitor open rate, click-through rate, and overall campaign performance in real-time. No guesswork and each decision backed up by data.
End-to-End Data Privacy & Compliance: Getgabs makes sure every interaction is end-to-end encrypted and compliant with WhatsApp's policy to keep the customer data private and safe.
Whether you are managing a traditional service-based business or an e-commerce platform, WhatsApp automation is key to scaling with a touch of personalization.
Show up on WhatsApp, where your customers already are, instead of using ignored calls and SMS.
Prevent losing customers with well-timed festival campaigns and automated notifications.
With instant confirmation, timely reminders, and quick query resolution, you can make customers feel taken care of at every single step.
Replace scattered tools and manual processes with a unified and automated platform that scales with your business.
Join thousands of Indian businesses using GetGabs to grow on WhatsApp.