Handle customer conversations, assign agents, and track performance, all from a single, unified WhatsApp inbox.
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WhatsApp Team Inbox is a shared dashboard that lets multiple employees manage customer messages from one WhatsApp number. It's a key feature of Meta WhatsApp API, and it eliminates the need for individual accounts.
Handle each customer's messages without the effort of handling different WhatsApp numbers.
No need to take screenshots or switch chats to seek help anymore.
Increase accuracy and speed with pre-defined WhatsApp message templates and reply faster during communication.
Follow these simple steps to setup and run CTWA ads.
Integrate your WhatsApp business number faster with the shared inbox.
Add your team members to collaborate and handle chats together.
Direct messages to the right agents to prevent overlaps.
Reply faster, leave internal messages, and work together effortlessly.
Discover powerful WhatsApp features that help you engage customers, boost sales, and simplify communication — all in one platform.
Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.
Learn moreUse a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.
Learn moreCollect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.
Learn moreVerified your brand with the official blue tick to improve credibility, trust, and customer confidence.
Learn moreConvert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.
Learn moreMake it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.
Learn moreAutomate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.
Contact Us ➜Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.
Learn moreEngage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.
Learn moreSend OTPs with 99% reliability and secure logins using WhatsApp’s end-to-end encrypted, one-tap authentication.
Learn moreDisplay your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.
Learn moreEnable real-time voice calls for instant customer connection. Boost trust, support, and conversions with faster interactions.
Learn moreSee how businesses across industries use WhatsApp Business Platform(API) to engage customers, increase sales, and simplify communication.
Engage students, automate inquiries, and simplify admissions with WhatsApp for education.
Learn moreEnhance service, streamline KYC, improve security, and boost efficiency with WhatsApp.
Learn moreBook appointments, share health tips, and provide personalized care through WhatsApp.
Learn moreSend itineraries, confirmations, and real-time travel updates via WhatsApp.
Learn moreSchedule test drives, send service reminders, and offer instant support using WhatsApp.
Learn moreBoost online sales, send order updates, and automate customer support using WhatsApp.
Learn moreSchedule viewings, share listings, and close deals faster with WhatsApp communication tools.
Learn moreSupport clients, provide updates, and manage issues efficiently using WhatsApp.
Learn moreEngage customers, send offers, and automate post-sale service via WhatsApp tools.
Learn moreBoost registrations, send reminders, and gather feedback effortlessly via WhatsApp.
Learn moreAutomate orders, send quick replies, manage customers, and grow sales directly through WhatsApp.
Learn moreModernize communication with automation, secure messaging, and scalable WhatsApp solutions.
Learn moreAwarded for excellence
Loved by users everywhere
See how WhatsApp Business Platform helps businesses boost marketing, streamline sales, and improve customer support.
Reach customers instantly with high-engagement broadcasts and personalized offers.
Learn moreConvert chats into sales with automated workflows, lead management, and fast follow-ups.
Learn moreProvide fast, reliable customer support with instant replies and automated ticket management.
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