Do I need the WhatsApp Business API to send Shopify notifications on WhatsApp?

Yes, you need the WhatsApp Business API through a Meta partner like Getgabs to send automated, high-volume Shopify notifications like order confirmations, shipping updates, and abandoned cart alerts.

What can I automate with Shopify + Getgabs?

1. Order Notifications: Send automated confirmation, shipping, and delivery updates. 2. Abandoned Cart Recovery: Automatically send reminders to customers who left items in their cart. 3. Customer Support: Use chatbots to answer FAQs (e.g., return policies, order tracking).

What are the requirements to get started?

A Shopify store with products. A phone number for the WhatsApp Business account A WhatsApp Business API platform or provider like Getgabs A Facebook Business Manager account to verify your business and API access.

Can I send broadcast messages to my Shopify customers?

Yes, you can send broadcast messages to Shopify customers by using the WhatsApp Business API through Getgabs.

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Benefits of Getgabs WhatsApp API App on Shopify

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Recover Abandoned Carts

Automatically send personalized WhatsApp messages to customers who left items in their cart to encourage purchase.

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Feedback Collection & Reviews

Collect feedback and reviews through WhatsApp to improve your products and build social proof.

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Product Catalog & Payments

Showcase Shopify products and accept payments directly in WhatsApp that sync with your store admin.

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E-commerce Notification

Send order confirmation, shipping updates, delivery notifications, and tracking IDs via WhatsApp.

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WhatsApp Chat Button

Add a WhatsApp Chat button to your Shopify website, making it easier for customers to reach you instantly.

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Support for COD

Confirm COD orders with WhatsApp. Reduce returns and cut down by sending a Cash On Delivery order confirmation message.

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24/7 Sales and Support

Deliver 24/7 sales and support using AI WhatsApp chatbots and team inbox.

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Run Promotions & Campaigns

Launch promotional campaigns, send special offers, and engage customers directly on WhatsApp to boost conversions.

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Analytics & Performance

Easy to track analytics of your campaign performance using the Getgabs dashboard.

Get Started

How to Install the GetGabs WhatsApp API Shopify App

Log in to Shopify Admin

Open your Shopify website admin panel, then

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Visit Shopify App Store

Click on Shopify App
Visit this link, or in the search bar, type GetGabs WhatsApp Automation
Click on Install App

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Connect GetGabs Account

After installation, you will be redirected to the GetGabs Dashboard
Connect your WhatsApp Business API (WABA) (if not done at the app.getgabs.com panel)

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Enable WhatsApp Automations

From the GetGabs dashboard:

Add a WhatsApp chat widget to your website to have 2-way communication with your customers
Enable automation for:
1. Order Confirmation
2. Abandoned Cart
Select or create WhatsApp message templates for abandoned cart, order confirmation, etc

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