Why a small and mid size business use Whatsapp Business API Platform

Many of our customers ask us straight question that Why we should use Whatsapp Business API Platform ?
We at getgabs answer it simply that :
- Whatsapp is the most popular messaging app in the world with 2.9 Billion users.
- It is a portfolio of business communications solutions that can bring new customers and revenue at scale.
- It creates two-way, customer-centric conversation.
- It enables immediate, interactive responses and responding when it’s convenient.
- It is familiar as people already using Whatsapp to communicate with their family and friends.
- It is secure with end-to-end encryption.
- Businesses can run direct Click to Whatsapp Ad on Google, Facebook and Instagram.
- It can send transactional messages using API, related to customer accounts and orders.
- It is a global messaging platform.
- Businesses can use WhatsApp to connect with customers and create engaging experiences.
- The business can then use WhatsApp Flows (Whatsapp Forms)to enhance the customer experience and collect leads.
- Send one-time passwords or verification codes to customers for security purposes.
- Send and receive multimedia content such as images, videos and documents.
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Showcase products and services in a visually-appealing way.
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Accept payments from customers directly within WhatsApp (in Brazil, Singapore and India).