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Strengthen Enterprise Operations with WhatsApp for Smarter Workflows

Large enterprises can leverage WhatsApp to automate tasks, handle large-scale customer operations, and provide instant and customized support to thousands of customers.

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WhatsApp for Enterprise

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

Understand WhatsApp for Enterprises

WhatsApp for Enterprises is a use of the WhatsApp Business API to help large companies handle a large volume of customer communication effortlessly. It allows enterprises to automate conversations, boost response rate, centralize chat management, and ensure consistent service delivery across the team.

WhatsApp Use Cases for Enterprise

Marketing and Sales

  • Automated and data-driven campaigns: Deliver personalized offers and follow-ups by running targeted promotional campaigns using customer data from CRM or ERP systems.
  • Account-based marketing (ABM): Allows your sales team to reach customers in a personal manner, schedule a demo, or send customized product portfolios to customers.
  • Cross-sell and upsell automation: Get useful insight from analytics dashboards to send on-time upsell messages or recommend products based on customer taste.
  • Loyalty and retention programs: Build long-lasting customer relationships by sending tailored offers, reward points, and renewal reminders.
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Marketing and Sales

Customer Service and Support

  • AI-powered self-service: Manage multiple customer interactions using AI-powered chatbots to provide instant responses, process service requests, and hand over complex issues to human agents.
  • Integrated CRM support: Connect WhatsApp with enterprise tools such as Zoho and Salesforce to handle client history, track resolutions, and conversations automatically, all within a single space.
  • Priority and segmented support: Improve retention and customer satisfaction by offering tier-based assistance like VIP or premium customers via dedicated WhatsApp agents.
  • Proactive notifications: Send automatic account updates, renewal alerts, and policy changes securely via verified business messaging.
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Customer Support

Operations and Process Automation

  • Large-scale notification system: Send important alerts like compliance updates, policy reminders, or internal team announcements for the global team.
  • Supply chain and vendor coordination: Simplify the interaction with vendors, distributors, or franchise partners for order updates, delivery verifications, or shipment tracking.
  • Internal communication and team management: Keep your team well-updated by sharing emergency alerts, compliance updates, and shift schedules on WhatsApp.
  • Analytics-driven optimization: Monitor response rate, customer engagement, and delivery reports to boost operational efficiency and ROI.
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Operations and Process Automation

Why WhatsApp Marketing in 2025?

WhatsApp is the one platform that brings together Actionable Notifications & Customer Support!

98%

Open Rates

45-60%

Click Rates

2.60Bn+

Active Users

70%

Engagement Rate

All-in-One Features of WhatsApp Business API

Transform your business operations and customer engagement by switching to WhatsApp automation

CTWA Ads

Convert Meta ads into personalized WhatsApp conversations to capture leads and answer queries.

Broadcast

Quickly share updates, offers, and announcements to thousands of customers at once.

Drip marketing

Stay engaged with customers through timely reminders, helpful tips, and promotional offers.

Flows

Easily gather clients' details, preferences, and confirmations with no manual work.

Chatbot

Automatically handles queries and quickly replies to FAQs with easy transfer to a human agent.

Shared team inbox

Manage all customer chat, queries, and updates in a single shared inbox for effective collaboration.

AI rewrite

Refine responses for clarity and deliver messages in multiple languages with built-in Gen AI.

Payments

Accept payments directly on WhatsApp with automated billing and receipts.

What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

  • G2 Logo
    25+ reviews
  • Capterra Logo
    10+ reviews
  • GetApp Logo
    10+ reviews

How Getgabs is Different from Other Business Solution Providers(BSPs)?

Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.

No Markup Charges: Unbeatable transparent rates with no markup charges.

No Set-Up Charge: Instant access with no set-up charges.

Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.

Instant Approval & Quick Onboarding: Approval in seconds.

Pay-as-You-Go-Pricing: Customers pay only for what they use in a pay-as-you-go model.

Secure & Scalable: Enterprise-grade security with a high delivery rate.

Custom Integrations: Seamless integration with existing CRM software and third-party apps.

24/7 Assistance: Comprehensive assistance 24 hours a day.

Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.

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Explore More Industry-wise WhatsApp Use Cases

Education & Edtech

Engage students, automate inquiries, and simplify admissions with WhatsApp for education.

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Banking & Fintech

Enhance service, streamline KYC, improve security, and boost efficiency with WhatsApp.

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Healthcare

Schedule appointments, share health tips, and provide personalized care through WhatsApp.

Explore Use Cases

Events & Webinars

Boost registrations, send reminders, and gather feedback effortlessly via WhatsApp.

Explore Use Cases

Travel & Tourism

Send itineraries, confirmations, travel alerts, and real-time updates via WhatsApp.

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Automotive

Schedule test drives, send service reminders, and offer instant support using WhatsApp.

Explore Use Cases

Real Estate

Schedule viewings, share listings, and close deals faster with WhatsApp communication tools.

Resturant & Food Business

Support clients, provide updates, and manage issues efficiently using WhatsApp.

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Spas-Salons

Engage customers, send offers, and automate post-sale service via WhatsApp tools.

Explore Use Cases

E-Commerce

Boost online sales, send order updates, automate customer support, and engage shoppers effectively using WhatsApp.

Explore Use Cases

Small & Medium Business

Automate orders, send quick replies, manage customers, and grow sales directly through WhatsApp.

Explore Use Cases

Enterprises

Modernize communication with automation, secure messaging, and scalable WhatsApp solutions.

Explore Use Cases

Frequently Asked Questions

What message types can enterprises send via WhatsApp?
Enterprise can send messages including text, images, documents, templates, location pins, and interactive buttons and lists to their customer using WhatsApp.
Can enterprises integrate WhatsApp with their existing systems?
Sure. You can easily connect your WhatsApp account with CRMs, ERPs, marketing automation tools, help desks, and custom applications to improve customer communication and journey.
Can multiple agents handle WhatsApp conversations at the same time?
Of course! WhatsApp API comes with multi-agent support to handle customer interaction seamlessly via shared inbox or CRM integration.
Does WhatsApp support multilingual customer communication?
Yes! With WhatsApp, you can reply to your customers in any language you prefer. Plus, you can even detect the user’s language and reply accordingly using an AI-powered chatbot.
Can WhatsApp help reduce customer support costs?
Absolutely, automation enables companies to automate repetitive tasks, respond quickly, and enable agents to handle multiple chats. It helps in reducing the support cost overhead.