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Strengthen Enterprise Operations with WhatsApp for Smarter Workflows

Large enterprises can leverage WhatsApp to automate tasks, handle large-scale customer operations, and provide instant and customized support to thousands of customers.

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WhatsApp for Enterprise

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

Understand WhatsApp for Enterprises

WhatsApp for Enterprises is a use of the WhatsApp Business API to help large companies handle a large volume of customer communication effortlessly. It allows enterprises to automate conversations, boost response rate, centralize chat management, and ensure consistent service delivery across the team.

WhatsApp Use Cases for Enterprise

Marketing and Sales

  • Automated and data-driven campaigns: Deliver personalized offers and follow-ups by running targeted promotional campaigns using customer data from CRM or ERP systems.
  • Account-based marketing (ABM): Allows your sales team to reach customers in a personal manner, schedule a demo, or send customized product portfolios to customers.
  • Cross-sell and upsell automation: Get useful insight from analytics dashboards to send on-time upsell messages or recommend products based on customer taste.
  • Loyalty and retention programs: Build long-lasting customer relationships by sending tailored offers, reward points, and renewal reminders.
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Marketing and Sales

Customer Service and Support

  • AI-powered self-service: Manage multiple customer interactions using AI-powered chatbots to provide instant responses, process service requests, and hand over complex issues to human agents.
  • Integrated CRM support: Connect WhatsApp with enterprise tools such as Zoho and Salesforce to handle client history, track resolutions, and conversations automatically, all within a single space.
  • Priority and segmented support: Improve retention and customer satisfaction by offering tier-based assistance like VIP or premium customers via dedicated WhatsApp agents.
  • Proactive notifications: Send automatic account updates, renewal alerts, and policy changes securely via verified business messaging.
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Customer Support

Operations and Process Automation

  • Large-scale notification system: Send important alerts like compliance updates, policy reminders, or internal team announcements for the global team.
  • Supply chain and vendor coordination: Simplify the interaction with vendors, distributors, or franchise partners for order updates, delivery verifications, or shipment tracking.
  • Internal communication and team management: Keep your team well-updated by sharing emergency alerts, compliance updates, and shift schedules on WhatsApp.
  • Analytics-driven optimization: Monitor response rate, customer engagement, and delivery reports to boost operational efficiency and ROI.
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Operations and Process Automation

Why WhatsApp Marketing in 2025?

WhatsApp is the one platform that brings together Actionable Notifications & Customer Support!

98%

Open Rates

45-60%

Click Rates

2.60Bn+

Active Users

70%

Engagement Rate

All-in-One Features of WhatsApp Business API

Transform your business operations and customer engagement by switching to WhatsApp automation

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

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WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Interactive

Engage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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Why WhatsApp Business API for Enterprises

WhatsApp is boosting enterprise-level communication efficiently and enhancing customer engagement faster, more securely, and highly scalably.

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What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

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    25+ reviews
  • Capterra Logo
    10+ reviews
  • GetApp Logo
    10+ reviews

How Getgabs is Different from Other Business Solution Providers(BSPs)?

Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.

No Markup Charges: Unbeatable transparent rates with no markup charges.

No Set-Up Charge: Instant access with no set-up charges.

Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.

Instant Approval & Quick Onboarding: Approval in seconds.

Competitive Pricing: Affordable pricing options that fit in your budget.

Secure & Scalable: Enterprise-grade security with a high delivery rate.

Custom Integrations: Seamless integration with existing CRM software and third-party apps.

24/7 Assistance: Comprehensive assistance 24 hours a day.

Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.

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Explore Industry-wise WhatsApp Use Cases

See how businesses across industries use WhatsApp Business Platform (API).

Education & EdTech

Engage students, automate inquiries, and simplify admissions with WhatsApp.

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Banking & Fintech

Enhance service, streamline KYC, improve security using WhatsApp.

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Healthcare

Book appointments, share health tips, and provide care via WhatsApp.

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Events & Webinars

Boost registrations, reminders, and feedback effortlessly.

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Travel & Tourism

Send itineraries, confirmations, and travel alerts instantly.

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Spas & Salons

Engage customers, send offers, and automate post-sale service via WhatsApp tools.

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Automotive

Schedule test drives and send service reminders via WhatsApp.

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Restaurant & Food Business

Manage orders, updates, and customer engagement easily.

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E-Commerce

Boost sales, order updates, and automated support via WhatsApp.

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Small & Medium Business

Automate orders, replies, and grow sales directly on WhatsApp.

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Enterprises

Scale WhatsApp communication with automation and security.

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Real Estate

Schedule viewings, share listings, and close deals faster with WhatsApp communication tools.

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Department Wise Uses of WhatsApp Business Platform

See how WhatsApp Business Platform helps businesses boost marketing, streamline sales, and improve customer support.

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

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WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

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WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.

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Frequently Asked Questions