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Boost Customer Engagement Using WhatsApp Messages with Interactive Buttons

Drive customer engagement and actions by adding buttons in an interactive message

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WhatsApp Interactive Messages
YENGAFRICA Cameroon
SOStravel Italy
Three Monkey india
Totpro india
TrendyBay Guinea
tumbledry india
Vivekananda Global University india
Blissify India
Charity Commission United Kingdom
HexaCoder india
MultiFit india
quelton Spain
Ravenwood india
shop.teamsg india
Shine&Smooth india
Sansacosmetics Venezuela
Growven AI India
Chiq Fresh India
First Step Job India
Quick Events India
SEO Masters India
3rd Planett India
Diwan Saab India
Burger King India
Women Equipping International Uganda
Saarvo AI India
Iskcon Navi Mumbai India
GIVA India
University of Southampton United Kingdom
YENGAFRICA Cameroon
SOStravel Italy
Three Monkey india
Totpro india
TrendyBay Guinea
tumbledry india
Vivekananda Global University india
Blissify India
Charity Commission United Kingdom
HexaCoder india
MultiFit india
quelton Spain
Ravenwood india
shop.teamsg india
Shine&Smooth india
Sansacosmetics Venezuela
Growven AI India
Chiq Fresh India
First Step Job India
Quick Events India
SEO Masters India
3rd Planett India
Diwan Saab India
Burger King India
Women Equipping International Uganda
Saarvo AI India
Iskcon Navi Mumbai India
GIVA India
University of Southampton United Kingdom
SML Mahindra India
TIE Global India
Dreamcast India
tagshop AI US
FADE MMA & Gym Malaysia
10 Hydrogen UAE
Davgrey Pakistan
Voice AI Agency USA
Ollic ict hub Nigeria
i-jobs UK
American Language Centre Morocco
Abroad Routes UAE
Arriival Malaysia
Arte hair studio Singapore
Capgemini India
GD Goenka School India
Think IAS India
Ayurvedic Village India
dobbe.ai India
Vegetrainian India
Tumble Dry India
Salgar Tea India
Omni Ice Cream India
Alagasco USA
Northern Spices India
Startup Chaupal India
Curious Hues India
Satyam AI India
99pandit India
SML Mahindra India
TIE Global India
Dreamcast India
tagshop AI US
FADE MMA & Gym Malaysia
10 Hydrogen UAE
Davgrey Pakistan
Voice AI Agency USA
Ollic ict hub Nigeria
i-jobs UK
American Language Centre Morocco
Abroad Routes UAE
Arriival Malaysia
Arte hair studio Singapore
Capgemini India
GD Goenka School India
Think IAS India
Ayurvedic Village India
dobbe.ai India
Vegetrainian India
Tumble Dry India
Salgar Tea India
Omni Ice Cream India
Alagasco USA
Northern Spices India
Startup Chaupal India
Curious Hues India
Satyam AI India
99pandit India

What is WhatsApp Interactive Message

A WhatsApp interactive message is a type of message that includes clickable buttons. It’s a WhatsApp Business API feature allowing users to take immediate actions with a single tap instead of typing directly within the message.

Types of Interactive Messages

Reply Buttons

Allows the user to give a quick reply consisting of three button options (e.g., to continue a conversation, reorder, or complete a task) with a single click

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Reply Buttons

List Messages

Give a menu of up to 10 scrollable options to let users choose what they want. For example, checking FAQs, viewing the restaurant menu, and the nearby store.

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List Messages

Single-Product Messages

Display your specific product with its details and call-to-action button, great for promoting offers and bestsellers.

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Single Product Messages

Multi-Product Messages

Show up to 30 products in a scrollable format, making it easier for customers to see all product categories and bundles.

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Multi Product Messages

Location Request Messages

Ask your clients to share their location with a single click for easier delivery and finding the nearby store.

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Location Request Messages

Flow Messages

Help users to complete step-by-step processes such as sign-ups, bookings, or surveys.

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Flow Messages

Why Should Businesses Use WhatsApp Interactive Messages?

Boost Engagement

The buttons and quick replies can be used to improve the response rate and make the users act without delay.

Enhance Customer Experience

Customers can do all things within a conversation; they can find information and take actions like booking and purchasing.

Increase Conversions

User experience becomes much easier with the help of call-to-action buttons and transforms the chat into a conversion.

Automate Communication

Use WhatsApp interactive messages to automate workflow to send instant responses and save time.

Why WhatsApp Interactive Messages

How to Create Interactive Messages Using Getgabs

#1

Create an Account

Sign up for a Getgabs account to create and send interactive button messages via WhatsApp.

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Create an Account
#2

Click Automation Tab

Go to the automation tab at the Getgabs panel and click on “Create New Auto Reply” to start creating your interactive message.

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Click Automation Tab
#3

Design Your Interactive Message

Now choose the interactive messages that you want, like Location Requests, Quick Replies, Forms/Flows, or CTA Buttons. Then customize the message and actions.

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Design Interactive Message

Explore More WhatsApp Business API Features

Discover powerful WhatsApp features that help you engage customers, boost sales, and simplify communication — all in one platform.

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

Learn more

WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Interactive

Engage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.

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WhatsApp Authentication

Send OTPs with 99% reliability and secure logins using WhatsApp’s end-to-end encrypted, one-tap authentication.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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WhatsApp Voice Calling

Enable real-time voice calls for instant customer connection. Boost trust, support, and conversions with faster interactions.

Learn more

Explore Industry-wise WhatsApp Use Cases

See how businesses across industries use WhatsApp Business Platform(API) to engage customers, increase sales, and simplify communication.

What Our Customers Say About Getgabs Platform

See what customers are saying about Getgabs on G2, Google, Trustpilot, and Shopify.

MF
4.5/5 G2 logo G2 Review

Smooth, developer friendly api integration

We had a great experience using GetGabs for WhatsApp API integration and bulk marketing campaigns. The platform made it very easy to integrate the WhatsApp API into our web application, and the setup process was smooth and developer-friendly. Using official WhatsApp marketing templates, we were able to promote our events efficiently and reach customers instantly. The bulk messaging system works reliably, and template approvals were straightforward. The dashboard is simple to use, support is responsive, and overall the platform helped us streamline our event marketing communication professionally through WhatsApp. Highly recommended for businesses looking for official WhatsApp API solutions and bulk marketing automation.

Maximiano F.  •  Senior Software Developer

VIJENDRA VERMA
5/5 Trust Pilot logo Trust Pilot Review

A handy AI WhatsApp automation solution.

Getgabs has simplified the way we handle WhatsApp communication.The AI driven whatsapp automation platform is easy to use and it's support system also great. Highly recommend platform.

VIJENDRA VERMA  •  India

Anushka G.
4.5/5 G2 logo G2 Review

Whatsapp API

I like how it provides Whatsapp business API and the 24/7 live chat support. The user interface of getgabs is very visually appealing.

Anushka G.  •  Training & Development

Sanskar Jain
5/5 Trust Pilot logo Trust Pilot Review

Great tool for WhatsApp automation

We use Getgabs to automate regular WhatsApp messages, and it has definitely saved us time.A very handy Automated WhatsApp Platform for everyday business communication.

Sanskar Jain  •  Canada

IT WAVES
5/5 Google logo Google Review

Had a great interaction and smooth onboarding process with GetGabs Team, Specially want to mentioned about sunny. Their features in this prices are very promising. Thanks for the work and support.

IT WAVES  •  India

kaz
5/5 Google logo Google Review

Getgabs is one of the best WhatsApp API platforms I’ve worked with. Their service is reliable, and the support team is extremely helpful. A special thanks to Lakshya Ji, who is always available to provide proper guidance and quick support whenever needed. Highly recommended for businesses looking for a dependable WhatsApp API solution. its Highly recommend whatsapp API service.

kaz  •  India

Varaahi Sutra
5/5 Shopify logo Shopify Review

The platform provides reliable automation tools for Shopify merchants. Although I ran into some minor issues during the initial integration and fulfillment setup, the support resources and templates made the process manageable. Once configured, everything worked seamlessly. Highly useful for WhatsApp engagement, order management, and COD automation workflows.

Varaahi Sutra  •  India

G2 logo

G2 Reviews

4.9 ★★★★★ ★★★★★ Based on 44 reviews
MF
Maximiano F. Senior Software Developer
4.5/5
Smooth, developer friendly api integration

We had a great experience using GetGabs for WhatsApp API integration and bulk marketing campaigns. The platform made it very easy to integrate the WhatsApp API into our web application, and the setup process was smooth and developer-friendly. Using official WhatsApp marketing templates, we were able to promote our events efficiently and reach customers instantly. The bulk messaging system works reliably, and template approvals were straightforward. The dashboard is simple to use, support is responsive, and overall the platform helped us streamline our event marketing communication professionally through WhatsApp. Highly recommended for businesses looking for official WhatsApp API solutions and bulk marketing automation.

Anushka G.
Anushka G. Training & Development
4.5/5
Whatsapp API

I like how it provides Whatsapp business API and the 24/7 live chat support. The user interface of getgabs is very visually appealing.

WT
W T. CTO
5/5
Always Available, Patient Support That Goes the Extra Mile

They respect partner relation and always available and give priority for customer support. They don’t hesitate to take extra step and listen patiently and resolve issues.

Deepak J.
Deepak J. Head — Digital & Modern Trade
5/5
Perfect for Real-Time Lead Automation

I use Getgabs for automation, particularly for leads automation. I like their end-to-end services and need-based product approach. We at Northern Spices were facing issues with distributing leads to our team in real time when using Meta ads. Getgabs offered their services, and now all my Meta leads are automatically distributed to the team. Everything works perfectly, and the initial setup was simple.

Yogendra F.
Yogendra F. Information Technology Manager
5/5
All-in-One WhatsApp Automation That Boosts Productivity.

I’ve been using GetGabs for my daily operations, and overall my experience has been very positive. The platform is user-friendly and easy to navigate, which makes it a good fit even for non-technical users. Its features are well organized and help streamline workflows in an efficient way. One of the standout aspects of GetGabs is its performance and reliability. Tasks that used to take longer are now completed much more quickly, which has improved productivity. The interface also feels clean and modern, and that adds to the overall user experience. Customer support has been responsive and helpful whenever I’ve needed assistance. That said, there’s still room for improvement, especially when it comes to offering more advanced customization options and speeding up a few processes.

PL
Priyank L. Small-Business
4.5/5
The service was exceptional, their professionalism and dedication made for a seamless experience

I had an outstanding experience with this service! From start to finish, the representatives were incredibly supportive and attentive. They went above and beyond to help me in every situation and resolved all of my problems efficiently. Whether I had a question or an issue to address, the team was always there, offering clear guidance and solutions. It’s rare to find such dedicated and responsive customer service, and I truly appreciate their professionalism and willingness to assist. I highly recommend this service to anyone looking for top-notch support! Their attention to detail and commitment to ensuring my satisfaction were truly impressive. I felt valued and well taken care of throughout the entire process. It’s clear that this team is dedicated to providing the best possible experience, and I couldn’t be more pleased with the results.

kirpal s.
kirpal s. Mobile Application Developer
5/5
The experience was incredibly smooth, and the product is exceptionally easy to use.

The customer support at GetGabs is incredibly helpful, providing effective assistance whenever needed. They go above and beyond to ensure a positive user experience.

Aman
Aman Full Stack Developer
5/5
Admirable platform for WhatsApp Business API Solutions

Getgabs panel provides Rest APIs, automated messaging, customer support, business message templates, date scheduled campaigning feature, retarget campaign, analysed campaign report and many more. It enables businesses to efficiently handle interactions, monitor performance, and improve customer engagement.

Google logo

Google Reviews

4.9 ★★★★★ ★★★★★ Based on 49 reviews
IT WAVES
IT WAVES India
5/5
3 weeks ago

Had a great interaction and smooth onboarding process with GetGabs Team, Specially want to mentioned about sunny. Their features in this prices are very promising. Thanks for the work and support.

kaz
kaz India
5/5
1 week ago

Getgabs is one of the best WhatsApp API platforms I’ve worked with. Their service is reliable, and the support team is extremely helpful. A special thanks to Lakshya Ji, who is always available to provide proper guidance and quick support whenever needed. Highly recommended for businesses looking for a dependable WhatsApp API solution. its Highly recommend whatsapp API service.

enablerz Coaching
enablerz Coaching India
4/5
2 weeks ago

I've been using getgabs for almost 4-5 months now, the platform is quite good and most importantly support is available when you need and that is really an important part today when you subscribe for any SaaS product. I would recommend getgabs to all who is looking for WhatsApp API for Ops and marketing.

Help desk
Help desk India
5/5

I’ve had a great experience with GetGabs. Their support team is always quick to respond, professional, and genuinely helpful. Every issue I’ve faced was resolved promptly, and the team made the entire process smooth and hassle-free. Highly recommended for anyone looking for reliable WhatsApp Business solutions and excellent customer support!

Mahek Metals
Mahek Metals India
5/5

Great experience with Getgabs WhatsApp API. Easy to use, reliable, and very helpful for business communication and automation. Good support and a user-friendly platform.

E-Q'zeen Inc
E-Q'zeen Inc India
5/5

Working with the GetGabs team has been a very positive experience. What stands out for me is their consistency and willingness to support whenever required. Rajat, Lakshay and Sunny have always been approachable, patient, and dependable. Whether it takes a quick discussion or multiple calls to sort something out, they stay involved and make sure the concern is properly addressed. In technology, good support makes all the difference, and having people who are accessible and genuinely interested in helping gives you a lot of confidence. Really appreciate the support and commitment from Lakshay, Rajat, and the entire GetGabs team. Wishing them continued growth and success!

mahi hugar
mahi hugar India
5/5

One of the best WhatsApp API services in the market. They provide WhatsApp API solutions at a reasonable price, and their customer support is just a call away.

RK
Ratan kumar India
5/5

The customer support is the best part — they’re quick to respond and actually help when you need them. I’ve used WATI and a few other platforms, but I prefer Getgabs, especially for the support. Definitely recommend it.

NR
Nikhil Rajput India
5/5

Amazing Customer Support & Reliable API! I am highly satisfied with Getgabs. The customer support team was incredibly helpful, responsive, and guided me smoothly through the entire setup process. Whenever I had a question about the WhatsApp API integration, they resolved it quickly. Having a supportive tech team makes a huge difference. Highly recommend their services!

BT
Balaji Travels India
5/5

Excellent support from the GetGabs team. They are very responsive, helpful, and quick to resolve issues. We really appreciate their prompt assistance and professional approach. Highly recommended!

LB
Lokesh Baswal India
5/5

We are white-label partner of Getgabs and have had a great experience working with their team. Getgabs provides a easy to use white label WhatsApp API platform that allow us to offer WhatsApp automation solution under our own brand and can set our own pricing. What we appreciate most is their excellent support for White-label reseller partners. The support team is responsive, helpful, and always ready to assist whenever we need support. Great experience with Getgabs. We would always recommended them to businesses looking for white label WhatsApp marketing software.

Trust Pilot logo

Trust Pilot Reviews

4.3 ★★★★★ ★★★★★ Based on 13 reviews
VIJENDRA VERMA
VIJENDRA VERMA India
5/5
Sep 1, 2026
A handy AI WhatsApp automation solution.

Getgabs has simplified the way we handle WhatsApp communication.The AI driven whatsapp automation platform is easy to use and it's support system also great. Highly recommend platform.

Sanskar Jain
Sanskar Jain Canada
5/5
Sep 1, 2026
Great tool for WhatsApp automation

We use Getgabs to automate regular WhatsApp messages, and it has definitely saved us time.A very handy Automated WhatsApp Platform for everyday business communication.

Faizal Iqbal
Faizal Iqbal India
5/5
June 19, 2025
Game changing WhatsApp automation solution platform

I really like Getgabs WhatsApp automation solution, which helps us create automation sequences and workflows to manage the leads we get from Meta ads and Google ads. Special thanks to Getgabs support team to provide a amazing support to my team.

Mumal Shekhawat
Mumal Shekhawat India
5/5
Effortless WhatsApp Business API Automation Platform

Getgabs is a straight forward easy to use AI WhatsApp Business API automation platform, can be setup quickly without any technical requirement. The platform’s low-cost AI automation capabilities with chat features are especially valuable as they save a lot of time handling repetitive tasks like follow-ups. Amazing platform with no setup cost and 0% markup charges on Meta messaging fee.

SE
Sean India
5/5
For whitelabel and resellers this platform is the best

For whitelabel and resellers this platform is the best. The profit margin is insane. And their support is world class. Go for it =)

Madan Choudhary
Madan Choudhary India
5/5
Useful WhatsApp Marketing Software for SMBs

We are using Getgabs for our travel business. With the help of this WhatsApp marketing software we have automated the booking process, follow ups, recovered lost leads and provide instant customer support. Highly Recommended.

Bhumika Singh
Bhumika Singh India
5/5
Helpful WhatsApp Marketing Software for Real Estate & Lead Management

Getgabs has been a helpful WhatsApp marketing software for our real estate business. It makes it easier for us to connect with clients, follow up with leads, share property updates quickly, and Getgabs CRM make it easier to organize customer conversations and manage our leads in one place. Overall, it has made our WhatsApp marketing and customer management much more convenient.

Shopify logo

Shopify Reviews

4.4 ★★★★★ ★★★★★ Based on 16 reviews
Varaahi Sutra
Varaahi Sutra India
5/5
June 19, 2026

The platform provides reliable automation tools for Shopify merchants. Although I ran into some minor issues during the initial integration and fulfillment setup, the support resources and templates made the process manageable. Once configured, everything worked seamlessly. Highly useful for WhatsApp engagement, order management, and COD automation workflows.

Diorin
Diorin India
5/5
May 7, 2026

We’ve had an excellent experience using GetGabs for our Shopify order tracking and automation. The support team is very responsive and helpful whenever we need assistance. Very good support and the team has support for my end to end setup., The automation features are simple to use, easy to set up, and have made our daily operations much smoother. Overall, it’s a reliable and user-friendly platform. Highly recommended!

99pandit.com
99pandit.com India
5/5
April 8, 2026

I’ve had an excellent experience using Getgabs. It helps recover lost sales by sending automated WhatsApp messages to customers who left items in their cart. I would like to specially appreciate Mr Sunny for quick and smooth support, during the onboarding and setup abandoned cart messages. Highly recommended app for WhatsApp automation services.

Watermelon Sugar
Watermelon Sugar India
5/5
August 19, 2026

I’ve used multiple WhatsApp API platforms, and I can confidently say that Getgabs has been one of the most cost-effective and user-friendly solutions I’ve come across. The platform is easy to use, and the overall experience has been smooth from the beginning. A special mention to Sunny from Getgabs, who has been extremely helpful throughout the process. He has taken the time to patiently understand and clarify all my doubts, making everything very easy to understand. What I really appreciate is the quick support and follow-up. My questions are addressed promptly, and even after onboarding, the team continues to provide excellent support. Overall, I’m very happy with Getgabs and would definitely recommend it to businesses looking for a reliable, affordable, and user-friendly WhatsApp API solution.

The Bombay Lab
The Bombay Lab India
5/5
May 29, 2026

It's an amazing platform with the best team support. The interface is very easy to use and understand. The best part is the platform and the overall service is very cost effective. I recommend this to all new entrepreneurs and start ups.

Blissify Skin Care
Blissify Skin Care India
5/5
May 15, 2026

The GetGabs team handled all issues professionally and completed the Shopify setup smoothly. The integration process was seamless, and their support team was responsive throughout the entire setup. Really satisfied with the service and overall experience. Highly Recommended!

CYPHER ADORN Three Monkeys
CYPHER ADORN Three Monkeys India
5/5
June 11, 2026

GOOD experience i would recommend all users to give a try for sure if you want to do whats app marketing.

Vishnu
Vishnu India
5/5
May 16, 2025

We’ve been using the Getgabs WhatsApp Chatbot & Marketing app on our Shopify store, and it’s made a real difference in how we connect with our customers. As an apparel brand, we rely heavily on timely communication — especially for abandoned cart reminders, order updates, and product promotions. With Getgabs, we’ve automated all of this on WhatsApp with ease. The abandoned cart recovery alone has improved our conversion rates significantly. What stands out is how intuitive and personalized the chatbot feels. It doesn’t feel robotic, which is a big win for customer experience. The broadcast and campaign features are also well thought out, giving us flexibility to run targeted offers and updates. The support from the Getgabs team has been exceptional. Setup was smooth, and any questions we had were resolved quickly. If you're serious about building customer relationships on WhatsApp, this app is absolutely worth it.

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2k+
Certified and trusted
Official Meta partner, GDPR and ISO certified.
GDPR certified ISO certified DPDP certified
Official Meta Partner
AI at scale
Every month, our AI handles millions of moments.
500M+
Messages sent
1B+
AI chatbot triggers
80%
AI confidence

What Can Getgabs Help With?

See how Getgabs Platform helps businesses boost marketing, streamline sales, and improve customer support

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

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WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

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WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.

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Frequently Asked Questions

Yes, you can use Interactive messages for running your marketing campaigns. They help you promote, collect feedback, guide users via the sales funnel, and generate leads.