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Official Meta Partner

Enable Instant In-Chat Payments on WhatsApp

Let your customers pay without leaving the chat, quick, secure, and smooth right inside WhatsApp.

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WhatsApp Payments

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

What is WhatsApp Payment?

WhatsApp Payments is an in-chat payment feature that lets both businesses and users send and receive money without exiting WhatsApp. WhatsApp Business API enables sending of even dynamic payment requests, including order details, payment links, or UPI options, all in a single chat.

Why WhatsApp Payments?

Instant Checkout

Allow your customers to complete the purchase within a chat without switching to another app or website. It makes the buying experience smoother and faster.

Secure Transactions

All the payments you make with WhatsApp payments are secure via WhatsApp encryption and UPI verification, making transactions stress-free.

Higher Conversions

Provide in-chat payment options to customers for simple checkouts. It reduces drop-offs, keeps customers engaged, and improves conversion rate.

Faster Customer Journey

From browsing to payments, do everything within a single platform. Clients can browse, decide, and complete the payment without any friction or hassle.

Trusted Experience

Gain customer trust with an encrypted and verified payment option to make your brand look more reliable, improving customer satisfaction and repeat business.

Why WhatsApp Payments

How WhatsApp Payment Works?

01

Customer Inquiry

A customer messages on WhatsApp, asking or showing interest in your product or services.

02

Send Payment Request

The chatbot or agent shares order details, including order ID, billing amount, dynamic payment link, or UPI option.

03

Review & Pay

Now the customer will click “review and pay” to review the order details and choose their preferred mode of payment, like UPI or card.

04

Secure Payment Processing

Payment will be made through secure online payment gateways, such as Razorpay or PayU, for safer transactions.

05

Order Confirmation

After the payment is successful, the system will send a confirmation message on WhatsApp and automatically update the order status.

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Explore More WhatsApp Business API Features

Discover powerful WhatsApp features that help you engage customers, boost sales, and simplify communication — all in one platform.

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

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WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Interactive

Engage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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Explore Industry-wise WhatsApp Use Cases

See how businesses across industries use WhatsApp Business Platform(API) to engage customers, increase sales, and simplify communication.

Education & EdTech

Engage students, automate inquiries, and simplify admissions with WhatsApp for education.

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Banking & Fintech

Enhance service, streamline KYC, improve security, and boost efficiency with WhatsApp.

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Healthcare

Book appointments, share health tips, and provide personalized care through WhatsApp.

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Travel & Tourism

Send itineraries, confirmations, and real-time travel updates via WhatsApp.

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Automotive

Schedule test drives, send service reminders, and offer instant support using WhatsApp.

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Retail & E-commerce

Boost online sales, send order updates, and automate customer support using WhatsApp.

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Real Estate

Schedule viewings, share listings, and close deals faster with WhatsApp communication tools.

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Restaurant & Food Business

Support clients, provide updates, and manage issues efficiently using WhatsApp.

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Spas & Salons

Engage customers, send offers, and automate post-sale service via WhatsApp tools.

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Events & Webinars

Boost registrations, send reminders, and gather feedback effortlessly via WhatsApp.

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Small & Medium Business

Automate orders, send quick replies, manage customers, and grow sales directly through WhatsApp.

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Enterprises

Modernize communication with automation, secure messaging, and scalable WhatsApp solutions.

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What Our Customers Say on G2 Platform

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Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

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Department Wise Uses of WhatsApp Business Platform

See how WhatsApp Business Platform helps businesses boost marketing, streamline sales, and improve customer support.

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

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WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

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WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.

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Frequently Asked Questions

Answers to all your queries about our WhatsApp Payments.

Yes, each transaction that you do via WhatsApp payments is end-to-end encrypted and verified via secure payment networks such as UPI.

As of now, WhatsApp payments are supported in certain countries only, including India, Brazil, and Singapore. However, the availability can vary depending on the local restrictions.

Of course, all types and sizes of businesses can use this feature. You just have to have a verified WhatsApp business account in addition to access to the official Business API, through which you can send an in-chat payment request.

WhatsApp supports the following payment methods: credit/debit cards, UPI, and others as accepted by the local payment gateway integrated with WhatsApp.

No, it is not necessary. Customers can easily pay for their purchases using their normal WhatsApp account.

The payment confirmation is an instant process. Once the transaction is successful, WhatsApp automatically confirms it and sends a confirmation message to the customer.

The payment charges mainly depend on partners and regulations. Generally, peer-to-peer transactions are free, whereas business transaction requires small processing fees.

Yes, with in-chat payments, companies can minimize the drop-offs and boost the conversion rate while offering a smoother customer experience.