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Boost Patient Engagement and Care with WhatsApp

Schedule appointments instantly, send timely reminders, share health updates, and support patients effortlessly! Whether you run a clinic, hospital, or healthcare center, it helps your healthcare business connect faster and deliver better care.

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WhatsApp for Healthcare

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

Understand WhatsApp for Healthcare

WhatsApp for Healthcare is the use of the WhatsApp Business API to make communication quicker and seamless between patients and healthcare providers. From the clinic to hospitals and then the diagnostic center, all of them can send an immediate appointment confirmation, prescription reminders, and test updates in real-time. Unlike SMS or email, WhatsApp gives a better response rate, delivery, and personal conversation. And it also includes 24/7 customer support through an AI-based chatbot. From the initial appointment to continuous treatment and follow-ups, WhatsApp keeps the patient informed, connected to the doctor, and active.

WhatsApp Use Case for Healthcare

Appointment Scheduling & Confirmation

  • Enable patients to book, reschedule, or cancel appointments via WhatsApp.
  • Automatically send booking confirmation and reminders in real-time.
  • Quick follow-up alerts before a visit to lessen missed appointments.
  • Patients can check a doctor's availability without the need to make a call.
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Appointment Scheduling & Confirmation

Lab Results & Medical Reports

  • Send lab test results and prescriptions via WhatsApp safely.
  • Let the patient download the medical report online without a hospital visit.
  • Share the reports digitally to save time for both patients and staff.
  • Add an extra layer of safety using OTP-based access for private reports.
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Lab Results & Medical Reports

Health Reminders & Notifications

  • Remind patients of their medicine intake and vaccination.
  • Send notifications on upcoming health check-ups or screenings.
  • Share healthcare tips with patients to keep them engaged.
  • Easily run awareness campaigns for seasonal illness.
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Health Reminders & Notifications

24/7 Patient WhatsApp Chatbot Support

  • Instant response to FAQs such as doctor timings, location, or services.
  • Send automated replies anytime without overburdening staff.
  • Guide patients to the right doctor or services with just a few clicks.
  • Provide real-time support for urgent patient queries.
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24/7 Patient WhatsApp Chatbot Support

Treatment Care, Tips & Follow-ups

  • Provide personalized recovery tips, exercises, and diet plans directly on chat.
  • Send follow-up after surgeries and consultations.
  • Keep patients engaged with a customized health progress report.
  • Add direct video consultation links for virtual follow-ups.
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Treatment Care, Tips & Follow-ups

Feedback Collection & Patient Satisfaction

  • Collect feedback after patient visits or treatments via WhatsApp.
  • Easily know patients' concerns and improve services accordingly.
  • Improve trust by showing patients that their views matter.
  • Share instant surveys with rating options like 1– 5 stars.
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Feedback Collection & Patient Satisfaction

Why WhatsApp Marketing in 2025?

WhatsApp is the one platform that brings together Actionable Notifications & Customer Support!

98%

Open Rates

45-60%

Click Rates

2.60Bn+

Active Users

70%

Engagement Rate

All-in-One Features of WhatsApp Business API

Transform your business operations and customer engagement by switching to WhatsApp automation

CTWA Ads

Convert Meta ads into personalized WhatsApp conversations to capture leads and answer queries.

Broadcast

Quickly share updates, offers, and announcements to thousands of customers at once.

Drip marketing

Stay engaged with customers through timely reminders, helpful tips, and promotional offers.

Flows

Easily gather clients' details, preferences, and confirmations with no manual work.

Chatbot

Automatically handles queries and quickly replies to FAQs with easy transfer to a human agent.

Shared team inbox

Manage all customer chat, queries, and updates in a single shared inbox for effective collaboration.

AI rewrite

Refine responses for clarity and deliver messages in multiple languages with built-in Gen AI.

Payments

Accept payments directly on WhatsApp with automated billing and receipts.

Why Use WhatsApp Business API for Healthcare?

WhatsApp is revolutionizing healthcare communication by making it quicker, safer, and patient-specific for healthcare providers and patients.

Why Use Image

What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

  • G2 Logo
    25+ reviews
  • Capterra Logo
    10+ reviews
  • GetApp Logo
    10+ reviews

How Getgabs is Different from Other BSPs for Travel Businesses?

Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.

No Markup Charges: Unbeatable transparent rates with no markup charges.

No Set-Up Charge: Instant access with no set-up charges.

Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.

Instant Approval & Quick Onboarding: Approval in seconds.

Pay-as-You-Go-Pricing: Customers pay only for what they use in a pay-as-you-go model.

Secure & Scalable: Enterprise-grade security with a high delivery rate.

Custom Integrations: Seamless integration with existing CRM software and third-party apps.

24/7 Assistance: Comprehensive assistance 24 hours a day.

Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.

Get Started with Getgabs Today

Explore More Industry-wise WhatsApp Use Cases

Education & Edtech

Engage students, automate inquiries, and simplify admissions with WhatsApp for education.

Explore Use Cases

Banking & Fintech

Enhance service, streamline KYC, improve security, and boost efficiency with WhatsApp.

Explore Use Cases

Healthcare

Schedule appointments, share health tips, and provide personalized care through WhatsApp.

Explore Use Cases

Events & Webinars

Boost registrations, send reminders, and gather feedback effortlessly via WhatsApp.

Explore Use Cases

Travel & Tourism

Send itineraries, confirmations, travel alerts, and real-time updates via WhatsApp.

Explore Use Cases

Resturant & Food Business

Support clients, provide updates, and manage issues efficiently using WhatsApp.

Explore Use Cases

E-Commerce

Boost online sales, send order updates, automate customer support, and engage shoppers effectively using WhatsApp.

Explore Use Cases

Frequently Asked Questions

Is patient data safe when shared on WhatsApp?
Absolutely, every conversation is end-to-end encrypted and handled through verified business accounts, keeping customer information private and under regulations such as HIPAA/GDPR.
Can patients book or change appointments through WhatsApp?
Yes, patients can easily schedule, reschedule, or cancel the appointments via WhatsApp. Not just that, they can even receive confirmation instantly.
Do patients need to download a new app?
No, patients do not have to download any new app. They can use their regular WhatsApp, and other things will be handled by the healthcare providers in the background.
Can WhatsApp be integrated with hospital systems like HMS or EMR?
Yes, you can easily connect WhatsApp with your existing hospital management system and electronic medical records. It keeps your operation running smoothly.
Is it suitable for small clinics as well as large hospitals?
WhatsApp is an extensible communication solution that allows both small and big clinics to send reminders and manage a large volume of patient inquiries using a Chatbot.
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