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Boost Patient Engagement and Care with WhatsApp

Schedule appointments instantly, send timely reminders, share health updates, and support patients effortlessly! Whether you run a clinic, hospital, or healthcare center, it helps your healthcare business connect faster and deliver better care.

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WhatsApp for Healthcare

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

Understand WhatsApp for Healthcare

WhatsApp for Healthcare is the use of the WhatsApp Business API to make communication quicker and seamless between patients and healthcare providers. From the clinic to hospitals and then the diagnostic center, all of them can send an immediate appointment confirmation, prescription reminders, and test updates in real-time. Unlike SMS or email, WhatsApp gives a better response rate, delivery, and personal conversation. And it also includes 24/7 customer support through an AI-based chatbot. From the initial appointment to continuous treatment and follow-ups, WhatsApp keeps the patient informed, connected to the doctor, and active.

WhatsApp Use Case for Healthcare

Appointment Scheduling & Confirmation

  • Enable patients to book, reschedule, or cancel appointments via WhatsApp.
  • Automatically send booking confirmation and reminders in real-time.
  • Quick follow-up alerts before a visit to lessen missed appointments.
  • Patients can check a doctor's availability without the need to make a call.
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Appointment Scheduling & Confirmation

Lab Results & Medical Reports

  • Send lab test results and prescriptions via WhatsApp safely.
  • Let the patient download the medical report online without a hospital visit.
  • Share the reports digitally to save time for both patients and staff.
  • Add an extra layer of safety using OTP-based access for private reports.
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Lab Results & Medical Reports

Health Reminders & Notifications

  • Remind patients of their medicine intake and vaccination.
  • Send notifications on upcoming health check-ups or screenings.
  • Share healthcare tips with patients to keep them engaged.
  • Easily run awareness campaigns for seasonal illness.
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Health Reminders & Notifications

24/7 Patient WhatsApp Chatbot Support

  • Instant response to FAQs such as doctor timings, location, or services.
  • Send automated replies anytime without overburdening staff.
  • Guide patients to the right doctor or services with just a few clicks.
  • Provide real-time support for urgent patient queries.
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24/7 Patient WhatsApp Chatbot Support

Treatment Care, Tips & Follow-ups

  • Provide personalized recovery tips, exercises, and diet plans directly on chat.
  • Send follow-up after surgeries and consultations.
  • Keep patients engaged with a customized health progress report.
  • Add direct video consultation links for virtual follow-ups.
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Treatment Care, Tips & Follow-ups

Feedback Collection & Patient Satisfaction

  • Collect feedback after patient visits or treatments via WhatsApp.
  • Easily know patients' concerns and improve services accordingly.
  • Improve trust by showing patients that their views matter.
  • Share instant surveys with rating options like 1– 5 stars.
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Feedback Collection & Patient Satisfaction

Why WhatsApp Marketing in 2025?

WhatsApp is the one platform that brings together Actionable Notifications & Customer Support!

98%

Open Rates

45-60%

Click Rates

2.60Bn+

Active Users

70%

Engagement Rate

All-in-One Features of WhatsApp Business API

Transform your business operations and customer engagement by switching to WhatsApp automation

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

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WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Interactive

Engage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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Why Use WhatsApp Business API for Healthcare?

WhatsApp is revolutionizing healthcare communication by making it quicker, safer, and patient-specific for healthcare providers and patients.

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What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

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    25+ reviews
  • Capterra Logo
    10+ reviews
  • GetApp Logo
    10+ reviews

How Getgabs is Different from Other Business Solution Providers(BSPs)?

Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.

No Markup Charges: Unbeatable transparent rates with no markup charges.

No Set-Up Charge: Instant access with no set-up charges.

Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.

Instant Approval & Quick Onboarding: Approval in seconds.

Pay-as-You-Go-Pricing: Customers pay only for what they use in a pay-as-you-go model.

Secure & Scalable: Enterprise-grade security with a high delivery rate.

Custom Integrations: Seamless integration with existing CRM software and third-party apps.

24/7 Assistance: Comprehensive assistance 24 hours a day.

Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.

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Explore Industry-wise WhatsApp Use Cases

See how businesses across industries use WhatsApp Business Platform (API).

Education & EdTech

Engage students, automate inquiries, and simplify admissions with WhatsApp.

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Banking & Fintech

Enhance service, streamline KYC, improve security using WhatsApp.

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Healthcare

Book appointments, share health tips, and provide care via WhatsApp.

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Events & Webinars

Boost registrations, reminders, and feedback effortlessly.

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Travel & Tourism

Send itineraries, confirmations, and travel alerts instantly.

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Automotive

Schedule test drives and send service reminders via WhatsApp.

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Restaurant & Food Business

Manage orders, updates, and customer engagement easily.

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E-Commerce

Boost sales, order updates, and automated support via WhatsApp.

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Small & Medium Business

Automate orders, replies, and grow sales directly on WhatsApp.

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Enterprises

Scale WhatsApp communication with automation and security.

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Department Wise Uses of WhatsApp Business Platform

See how WhatsApp Business Platform helps businesses boost marketing, streamline sales, and improve customer support.

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

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WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

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WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.

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Frequently Asked Questions

Answers to all your queries about our Industries.

Absolutely, every conversation is end-to-end encrypted and handled through verified business accounts, keeping customer information private and under regulations such as HIPAA/GDPR.

Yes, patients can easily schedule, reschedule, or cancel the appointments via WhatsApp. Not just that, they can even receive confirmation instantly.

No, patients do not have to download any new app. They can use their regular WhatsApp, and other things will be handled by the healthcare providers in the background.

Yes, you can easily connect WhatsApp with your existing hospital management system and electronic medical records. It keeps your operation running smoothly.

WhatsApp is an extensible communication solution that allows both small and big clinics to send reminders and manage a large volume of patient inquiries using a Chatbot.