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Enhance Your Travel & Tourism Business with WhatsApp

Confirm bookings instantly, deliver timely alerts, share travel deals, and engage customers with ease! Whether you run a hotel, travel agency, or tour company, WhatsApp enables your business to connect instantly and efficiently.

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WhatsApp for Tour and Travel

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

What is WhatsApp for Travel

WhatsApp for travel is a use of the WhatsApp Business API to streamline and enhance conversations between customers and travel businesses. From booking confirmations, real-time flight updates, to limited-time offers and 24/7 customer support via chatbot, it lets Hotels, Tour companies, or Travel agencies do all this from a single platform. In comparison to SMS or email, WhatsApp provides high delivery, improved open rates, and more personalized dialogue. During the entire journey, WhatsApp keeps travellers informed, engaged, and satisfied.

WhatsApp Use Case for Travel & Tourism

Lead Generation on WhatsApp

  • Implement Click-to-WhatsApp ads, QR codes, or website chat widgets to get new leads faster.
  • Qualify leads by automated greeting messages and instant response.
  • Save customer information directly in your CRM for faster follow-ups.
  • Increase conversion rates with personalized replies instead of cold emails.
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Lead Generation on WhatsApp

Booking Confirmation & Real-Time Updates

  • Send flights and hotel booking confirmation directly over WhatsApp.
  • Share e-tickets, boarding passes, vouchers, and reservation details in a single chat.
  • Send real-time updates on flight status, gate changes, or hotel check-in times.
  • Cut down on missed emails and gain customer trust with timely updates.
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Booking Confirmation & Real-Time Updates

Limited-Time Travel Offers

  • Offer seasonal discounts, special packages, and flash deals.
  • Create a sense of urgency with limited-time deals campaigns (“Book before midnight!”).
  • Segment travellers based on their past trips and send targeted offers.
  • Drive repeat booking through rich media like images, videos, or PDFs.
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Limited-Time Travel Offers

Loyalty & Re-Engagement Campaigns

  • Frequently reward travellers with special loyalty perks.
  • Send tailored travel suggestions based on their past travel.
  • Re-connect inactive customers with personalised WhatsApp broadcasts.
  • Create long-term relationships through regular and friendly interaction.
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Loyalty & Re-Engagement Campaigns

24/7 Customer Support with Chatbots

  • Offer 24/7 support through AI-powered chatbots.
  • Quickly respond to FAQs such as refund policies, visa requirements, or cancellation.
  • Effortlessly transfer complex queries to human support within WhatsApp.
  • Increase customer satisfaction by resolving issues in minutes, not hours.
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24/7 Customer Support with Chatbots

Why WhatsApp Marketing in 2025?

WhatsApp is the one platform that brings together Actionable Notifications & Customer Support!

98%

Open Rates

45-60%

Click Rates

2.60Bn+

Active Users

70%

Engagement Rate

All-in-One Features of WhatsApp Business API

Transform your business operations and customer engagement by switching to WhatsApp automation

CTWA Ads

Convert Meta ads into personalized WhatsApp conversations to capture leads and answer queries.

Broadcast

Quickly share updates, offers, and announcements to thousands of customers at once.

Drip marketing

Stay engaged with customers through timely reminders, helpful tips, and promotional offers.

Flows

Easily gather clients' details, preferences, and confirmations with no manual work.

Chatbot

Automatically handles queries and quickly replies to FAQs with easy transfer to a human agent.

Shared team inbox

Manage all customer chat, queries, and updates in a single shared inbox for effective collaboration.

AI rewrite

Refine responses for clarity and deliver messages in multiple languages with built-in Gen AI.

Payments

Accept payments directly on WhatsApp with automated billing and receipts.

Why Use WhatsApp Business API for Travel and Tourism Business?

WhatsApp is transforming the way travel and tourism businesses connect with customers, making communication faster, more personal, and more effective

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What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

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    25+ reviews
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    10+ reviews
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    10+ reviews

How Getgabs is Different from Other BSPs for Travel Businesses?

Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.

No Markup Charges: Unbeatable transparent rates with no markup charges.

No Set-Up Charge: Instant access with no set-up charges.

Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.

Instant Approval & Quick Onboarding: Approval in seconds.

Pay-as-You-Go-Pricing: Customers pay only for what they use in a pay-as-you-go model.

Secure & Scalable: Enterprise-grade security with a high delivery rate.

Custom Integrations: Seamless integration with existing CRM software and third-party apps.

24/7 Assistance: Comprehensive assistance 24 hours a day.

Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.

Get Started with Getgabs Today

Explore More Industry-wise WhatsApp Use Cases

Education & Edtech

Engage students, automate inquiries, and simplify admissions with WhatsApp for education.

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Banking & Fintech

Enhance service, streamline KYC, improve security, and boost efficiency with WhatsApp.

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Healthcare

Schedule appointments, share health tips, and provide personalized care through WhatsApp.

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Events & Webinars

Boost registrations, send reminders, and gather feedback effortlessly via WhatsApp.

Explore Use Cases

Travel & Tourism

Send itineraries, confirmations, travel alerts, and real-time updates via WhatsApp.

Explore Use Cases

Resturant & Food Business

Support clients, provide updates, and manage issues efficiently using WhatsApp.

Explore Use Cases

E-Commerce

Boost online sales, send order updates, automate customer support, and engage shoppers effectively using WhatsApp.

Explore Use Cases

Frequently Asked Questions

Can this solution help reduce no-shows for tours or flights?
Yes, sending automatic reminders and instant notifications keeps your customers updated on gate changes, pick-up times, and departure times. Such a message helps in reducing missed trips.
Is it possible to handle group bookings or family itineraries in one chat?
Yes, it is possible to share all the documents required for travel and manage all the bookings from a single chat. It keeps your business organized and coordination easier.
What if my team needs to manage multiple customer chats at once?
For this purpose, WhatsApp offers you a shared inbox that enables you to assign queries, chat, and provide instant responses. It reduces the travellers' waiting time for assistance.
Can promotions or offers be personalized for frequent travellers?
Yes, on the basis of customer preferences and travel history, the travel business can send personalized discounts, loyalty rewards, and seasonal deals.
Is this tool useful for last-minute bookings or urgent changes?
Absolutely! Travel firms can confirm bookings, request urgent support, and make changes to reservations through WhatsApp. They no longer have to rely on email or long calls.
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