Getgabs brings voice calling into your WhatsApp Business workflows. No new apps. No separate phone lines, messaging, or calling from the same WhatsApp thread.
WhatsApp Business Calling API is a feature of WhatsApp Business Platform that allows businesses to make and receive voice calls directly within chats. It allows customers to call businesses via a chat button and lets businesses initiate calls with prior consent.
Getgabs gives you full access to voice calling throughout your entire WhatsApp Business workflow.
Start a voice call instantly within WhatsApp without changing the apps. Interact with customers in real time, reducing friction and increasing response speed.
Display your official business profile with a verified blue tick. Build trust and ensure clients know they are connecting with your genuine, approved bank account.
Monitor call activity with detailed information, including call duration, results, and missed calls. Evaluate performance and optimize your communication strategy from a single dashboard.
Manage calling operations across various numbers from a unified dashboard. Suitable for multi-region teams, franchises, or large-scale support setups with centralized authority.
Customers can call your business number from WhatsApp. Your team can accept, reject, or end calls with total control on the business side.
Connect customers actively with permission-based outgoing calls, perfect for sales follow-up, notification alerts, and urgent support growth
Turn the call button on or off accordingly based on your team’s availability, avoiding call overflow during busy periods or after working hours.
Trigger message templates with a call button that automatically expires, and let customers initiate calls inside your defined service hours.
Add “Call Now” buttons directly in your WhatsApp messages or templates to initiate a call at exactly the right minute in the customer journey.
Mention your business’s availability to take calls. Calling automatically gets disabled apart from the mentioned hours, with no missed expectations, and no unanswered calls.
Create shareable links that launch a WhatsApp call directly. Add them to your website, app, email footer, or QR codes to allow customers to engage immediately.
Let customers navigate your IVR menus through the in-call dial pad or creative templates, and allow intelligent call routing within WhatsApp.
With Getgabs, going from message to call takes just a few steps
Step 01
Enable WhatsApp Business Voice Calling on your existing Getgabs account. No new infrastructure, no fresh number, it generates on the same business profile.
Step 02
Set business hours, define agent permissions, enable or disable the call button, and arrange call routing or IVR flows, all from the Getgabs dashboard.
Step 03
A customer presses the call icon, clicks a call button, or follows a call deep link. Your agent can also request permission to call a customer outbound.
Step 04
The call happens entirely within WhatsApp, encrypted, reliable, and connected to the same link as your chat history. Your agent can see the full conversation during the call.
Step 05
Once the call is over, the thread picks right back up. Share a summary, share a document, verify next steps, or hand it to another agent, all without losing a single detail.
When a message isn't sufficient to convert a lead, a call can lock it. Shifting from chat to voice in one tap keeps the procedure active and reduces drop-off in high-consideration sales.
Permit agents to increase complex tickets to a voice call instantly, without transferring the customer or losing chat context. Fewer escalations, shorter resolution times.
Every call comes through your verified WhatsApp Business profile, not an unknown number. Customers know exactly who they’re talking to, growing confidence and reply rates.
Calls, messages, and follow-ups all live in a single WhatsApp thread. Your agents have full context, apparently, no switching between CRMs, dialers, and chat tools.
WhatsApp Business Calling works via the web, so cross-border calls cost the same as the local ones. Best for enterprises with a global or multi-region customer base.
Agents who can see the full conversation log before and during a call spend less time gathering context and more time resolving the issue, increasing productivity across your team.
Loan Advisors and insurance agents can follow up on WhatsApp chats with a quick call to address issues, validate purpose, and close deals, all without the customer calling a separate number.
When order issues, returns, or complaints can't be solved by chat, support agents expand to a call in one click, keeping full order and chat history throughout.
Patients can call their healthcare provider or lab directly from WhatsApp to report queries, appointment confirmations, or test guidance, with all prior exchanges in view.
Recovery and renewal agents can start outgoing calls via WhatsApp after a chat reminder, integrating the impact of voice with the convenience of an existing conversation link.
Make sure your account meets the following conditions to enable calling
Your Meta Business Account must be verified by Meta before you can use calling.
Your WhatsApp number must have business messaging permissions enabled in your Meta account.
Your account must be able to send at least 2,000 business messages per day. This is unlocked after Meta business verification.
WhatsApp has built-in limits on how many calls can happen at once and how often you can reach out
Customer is asked to review their calling preferences.
Customer's permission to be called is automatically removed.
All limits reset immediately as soon as a call is answered.
Getgabs offers an affordable, secure, and feature-packed WhatsApp Business solution to connect with customers effortlessly.
No Markup Charges: Unbeatable transparent rates with no markup charges.
No Set-Up Charge: Instant access with no set-up charges.
Direct WhatsApp API Access: Smooth integration with the official WhatsApp API.
Instant Approval & Quick Onboarding: Approval in seconds.
Competitive Pricing: Affordable pricing options that fit in your budget.
Secure & Scalable: Enterprise-grade security with a high delivery rate.
Custom Integrations: Seamless integration with existing CRM software and third-party apps.
24/7 Assistance: Comprehensive assistance 24 hours a day.
Join thousands of businesses using Getgabs to automate and scale their WhatsApp communication.
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