Enable secure and quick user authentication on WhatsApp, like OTPs, alerts, and transaction-based verification.
WhatsApp Authentication is a business verification solution that enables brands to authenticate users using WhatsApp messages rather than traditional SMS. It’s a key feature of the WhatsApp Business API that ensures instant OTP delivery.
The user enters their mobile number and performs a secure action, such as payment and login.
Your system sends a request to Getgabs WhatsApp Authentication API to generate a secure one-time password (OTP).
The OTP is directly sent to the user’s main WhatsApp account with built-in security.
Offer a frictionless login experience by selecting the template type that perfectly aligns with your user journey.
A seamless bridge that connects WhatsApp with your app. It is where users receive a message with the “Autofill” button, and when clicked, it automatically opens your app and enters the code.
The universal standard for all your devices, like iOS, Android, and Web. Your message contains a “Copy Code” button that quickly saves the OTP to the user’s clipboard for easy pasting.
Get verified instantly in android device. The moment a user requests code in your app, WhatsApp will automatically send it to your system in the background.
WhatsApp verification is not just about security; it's about offering a premium user experience that SMS can’t.
Secure your every authentication message with Linked Device Security. OTPs are delivered only to the user’s primary WhatsApp device, whereas messages on WhatsApp Web and Desktop stay hidden.
Network issues often lead to failed SMS. With WhatsApp authentication, you get guaranteed OTP delivery across the globe with 99% success rate.
Remove “copy-paste” hurdle using features such as one-tap autofill and zero-tap authentication. Instant logins lead to fewer abandoned carts and higher user retention in your app.
When users get a WhatsApp OTP from a verified profile (logo & blue tick), they feel safer than receiving a code from a random 6-digit SMS sender ID.
Choose the right verification method for your customers
| Feature | WhatsApp OTP | SMS OTP |
|---|---|---|
| User Experience | Rich, interactive interface | Simple text message |
| Delivery Speed | 5–10 seconds | 2–5 seconds |
| Open Rate | 98% open rate | 95% open rate |
| Cost per Verification | ₹0.30 / message | ₹0.12 / message |
| Rich Media Support | Images, videos, buttons | Text only |
| Brand Experience | Branded templates | Basic text format |
Use WhatsApp OTP API to protect each level of your client’s journey while offering higher speed and encrypted delivery.
Add an extra layer of security to your website or app. Use quick verification on WhatsApp for safer user login and sensitive account changes.
Reduce friction during account recovery. Deliver secure reset links and automated codes to users’ primary devices, leading to a decrease in support tickets.
Prevent fraud in real-time. Authenticate large payments, bank transfers, or sensitive financial actions using dedicated WhatsApp Authentication templates.
Improve your first impression. Instantly verify new users at the time of registration for a clean database and drop-off-free onboarding experience.
To implement WhatsApp authentication, businesses typically follow these general steps:
Create or log in to your Getgabs account to get the WhatsApp Business API.
Create and submit an authentication message template to get approved at WhatsApp Manager.
Integrate the API and the approved templates to programmatically send OTPs from your backend system.
Your application should be capable of receiving and verifying the code (autofilled or zero-tapped) entered by users.
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