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Capture Leads and Streamline Customer Interactions Using WhatsApp Forms

Use interactive forms and automated flows to gather client feedback, information, and orders directly on WhatsApp.

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WhatsApp Forms

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

What is WhatsApp Form

WhatsApp form is a digital form designed to collect information from customers directly within the chat interface. It’s a key feature of the official WhatsApp API, used for various purposes such as collecting feedback, generating quality leads, scheduling appointments, and registering for events.

Why WhatsApp Forms

Higher completion rates:

Users find WhatsApp forms quick and easy to fill out as it open directly in WhatsApp, leading to more completions.

Enhanced user experience

Improve user experience and make the process smooth and convenient. Users do not need to switch between apps or open a browser.

Instant follow-up

When a form is submitted, automated replies or messages can be sent quickly, improving conversion rates.

Real-time CRM integration

Replies are automatically synced with CRM for immediate tagging, lead monitoring, and workflow automation.

Streamlined processes

Manage appointments, product inquiries, or quote requests seamlessly without repeated questions or manual steps.

Why WhatsApp Forms

Common Use Cases of WhatsApp Forms

#1

Lead Generation

Collect customer details and interests for new sales opportunities.

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Lead Generation
#2

Appointment Booking

Let users book appointments for services like doctor visits, salons, or car maintenance directly within the WhatsApp chat.

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Appointment Booking
#3

Feedback and Surveys

Get user feedback on products in an organized format that is quick and easy for customers to respond to.

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Feedback and Surveys
#4

Requests for Quotes(RFQs)

Improve the method of collecting important information for high-value quotes, mainly in B2B or high-ticket sectors.

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Requests for Quotes
#5

Product recommendations

Lead users via a series of queries to prefer the right product to align with their needs.

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Product Recommendations

Explore More WhatsApp Business API Features

Discover powerful WhatsApp features that help you engage customers, boost sales, and simplify communication — all in one platform.

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

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WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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WhatsApp CRM

Integrate WhatsApp with your CRM to track leads and manage customer relationships, and simplify sales pipelines.

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What Our Customers Say on G2 Platform

Awarded for excellence

Best Est. ROI - Enterprise Best Support - Enterprise Best Usability - Small Business
Easiest To Do Business With - Mid-Market Fastest Implementation - Enterprise Momentum Leader

Loved by users everywhere

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    25+ reviews
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    10+ reviews
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Frequently Asked Questions

Answers to all your queries about our WhatsApp Business API, plans, pricing & more.

Do I need any coding skills to create WhatsApp Forms?
No coding skills are required to create WhatsApp forms with Getgabs’s user friendly interface.
Can multiple WhatsApp Forms be run simultaneously?
Of course, you’re allowed to run different types of WhatsApp forms like customer service, appointment booking, or product queries.
Can I customize my WhatsApp Form?
Yes. You can customize WhatsApp forms like add your own queries, branding, and automation - hence it feels aligned with your business.
Are WhatsApp Forms secure?
Absolutely. WhatsApp forms are end-to-end encrypted, keep customers’ details confidential, and messages safe.
What types of businesses can use WhatsApp Forms?
Every business, whether eCommerce, education, or healthcare, can leverage WhatsApp forms to generate leads, feedback, or customer service.
Can WhatsApp Forms be integrated with CRM tools?
Yes. Many WhatsApp form solutions (like Getgabs) offer easy CRM integration to handle leads and automate follow-ups.
What are the rules for the WhatsApp Business catalog?
Every item or service in the business WhatsApp catalog needs to have a unique title, at least one photo displaying the item, and the origin country for the product.