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Official Meta Partner

Enable Instant In-Chat Payments on WhatsApp

Let your customers pay without leaving the chat, quick, secure, and smooth right inside WhatsApp.

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WhatsApp Payments

Our Trusted Clients

Looks Salon
Mahindra
Skoda
Vegetarian Brand
Zee Business

What is WhatsApp Payment?

WhatsApp Payments is an in-chat payment feature that lets both businesses and users send and receive money without exiting WhatsApp. WhatsApp Business API enables sending of even dynamic payment requests, including order details, payment links, or UPI options, all in a single chat.

Why WhatsApp Payments?

Instant Checkout

Allow your customers to complete the purchase within a chat without switching to another app or website. It makes the buying experience smoother and faster.

Secure Transactions

All the payments you make with WhatsApp payments are secure via WhatsApp encryption and UPI verification, making transactions stress-free.

Higher Conversions

Provide in-chat payment options to customers for simple checkouts. It reduces drop-offs, keeps customers engaged, and improves conversion rate.

Faster Customer Journey

From browsing to payments, do everything within a single platform. Clients can browse, decide, and complete the payment without any friction or hassle.

Trusted Experience

Gain customer trust with an encrypted and verified payment option to make your brand look more reliable, improving customer satisfaction and repeat business.

Why WhatsApp Payments

How WhatsApp Payment Works?

01

Customer Inquiry

A customer messages on WhatsApp, asking or showing interest in your product or services.

02

Send Payment Request

The chatbot or agent shares order details, including order ID, billing amount, dynamic payment link, or UPI option.

03

Review & Pay

Now the customer will click “review and pay” to review the order details and choose their preferred mode of payment, like UPI or card.

04

Secure Payment Processing

Payment will be made through secure online payment gateways, such as Razorpay or PayU, for safer transactions.

05

Order Confirmation

After the payment is successful, the system will send a confirmation message on WhatsApp and automatically update the order status.

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Explore More WhatsApp Business API Features

Discover powerful WhatsApp features that help you engage customers, boost sales, and simplify communication — all in one platform.

WhatsApp Broadcasting

Send bulk tailored messages to unlimited contacts instantly with guaranteed better reach and improved customer engagement without spamming.

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WhatsApp AI Chatbot

Use a Chatbot to automate customer queries, manage FAQs, and offer 24/7 instant support to increase efficiency and reduce manual workload.

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WhatsApp Forms

Collect leads, customer data, and ask for feedback, all within WhatsApp chats using interactive and easy-to-fill forms.

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WhatsApp Blue Tick

Verified your brand with the official blue tick to improve credibility, trust, and customer confidence.

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Click-to-WhatsApp Ads

Convert your ads into a quick WhatsApp chat to enhance lead generation, customer engagement, and sales conversion.

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WhatsApp Payments

Make it easier for customers to purchase, pay, and check out without leaving WhatsApp with secure in-chat payments.

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WhatsApp Drip Campaign

Automate sequential messages to nurture leads, increase conversions, and keep your audience engaged over time.

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WhatsApp Team Inbox

Collaborate with your team by handling all customer conversations in a single dashboard using WhatsApp shared-team inbox.

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WhatsApp Interactive

Engage customers with interactive buttons, lists and reply options that make conversations faster, easier, and actionable.

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WhatsApp Catalog

Display your products or services in the WhatsApp catalog for customers to effortlessly browse and place orders.

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Frequently Asked Questions

Answers to all your queries about our WhatsApp Payments

Is WhatsApp Payments secure?
Yes, each transaction that you do via WhatsApp payments is end-to-end encrypted and verified via secure payment networks such as UPI.
Which countries support WhatsApp Payments?
As of now, WhatsApp payments are supported in certain countries only, including India, Brazil, and Singapore. However, the availability can vary depending on the local restrictions.
Can any business use WhatsApp Payments?
Of course, all types and sizes of businesses can use this feature. You just have to have a verified WhatsApp business account in addition to access to the official Business API, through which you can send an in-chat payment request.
What payment methods are supported?
WhatsApp supports the following payment methods: credit/debit cards, UPI, and others as accepted by the local payment gateway integrated with WhatsApp.
Do customers need a WhatsApp Business account to pay?
No, it is not necessary. Customers can easily pay for their purchases using their normal WhatsApp account.
How quickly is payment confirmed?
The payment confirmation is an instant process. Once the transaction is successful, WhatsApp automatically confirms it and sends a confirmation message to the customer.
Does WhatsApp charge a fee for payments?
The payment charges mainly depend on partners and regulations. Generally, peer-to-peer transactions are free, whereas business transaction requires small processing fees.
Can WhatsApp Payments help increase sales?
Yes, with in-chat payments, companies can minimize the drop-offs and boost the conversion rate while offering a smoother customer experience.