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WhatsApp Shiprocket Integration for Automated Notifications

Send timely shipping alerts to your customers on WhatsApp to keep them updated regarding their order delivery status.

Get Started Enquiry Now
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University of Southampton United Kingdom
SML Mahindra India
Think IAS India
Ayurvedic Village India
dobbe.ai India
Vegetrainian India
HexaCoder india
Charity Commission United Kingdom
Blissify India
Sansacosmetics Venezuela
Shine&Smooth india
shop.teamsg india
SOStravel Italy
Three Monkey india
Totpro india
TrendyBay Guinea
tumbledry india
Vivekananda Global University india
Tumble Dry India
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Capgemini India
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99pandit India
Salgar Tea India
FADE MMA & Gym Malaysia
10 Hydrogen UAE
Davgrey Pakistan
Voice AI Agency USA
Ollic ict hub Nigeria
i-jobs UK
American Language Centre Morocco
Abroad Routes UAE
Arriival Malaysia
tagshop AI US
Dreamcast India
TIE Global India
Omni Ice Cream India
Alagasco USA
Northern Spices India
Startup Chaupal India
Curious Hues India
Satyam AI India
GD Goenka School India
Capgemini India
Arte hair studio Singapore
99pandit India

What is Shiprocket WhatsApp Integration

Shiprocket WhatsApp Integration is the process of connecting the WhatsApp Business API with your Shiprocket shipping platform so you can automatically send updates to customers about their orders via WhatsApp messages.

Why WhatsApp Shiprocket Integration

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Real-time Shipping Updates

Keep your clients on loop without them asking for it. Automatically notify them using WhatsApp at every milestone, from order pickup and transit process to the final delivery attempt.

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Direct Delivery Tracking Links

Reduce friction in the post-purchase journey by sharing live and clickable tracking links within WhatsApp chat. It enables customers to check their shipment status with just a click.

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Instant Delivery Confirmation

Provide peace of mind the moment an order reaches its destination. Send automated confirmation messages as soon as Shiprocket marks an order as delivered to make sure it reaches the right person.

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Proactive Exception Handling

Convert a potential negative into a positive. In case of any delay, weather disruption, or failed attempts, inform your clients instantly via WhatsApp to manage expectations and maintain trust.

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Automated Delivery Reminders

Decrease failed delivery attempts by sending automated reminders and coordination instructions on the delivery day. It ensures customers are available to receive their packages.

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Unified Multi-Courier Support

Be it a Delhivery, BlueDart, or Ecom Express through Shiprocket, Getgabs delivers a unified brand experience. Monitor and notify about packages across all courier partners from a single WhatsApp API dashboard.

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Decreased Support Queries

Proactively updating customers can lower "Where is my order?" (WISMO) tickets by up to 70%.

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Branded Experience

Use your own brand name and personalized templates to make the conversation feel more professional and trustworthy.

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Reduced RTO (Return to Origin)

Sending automated COD (Cash on Delivery) confirmations and address verification prompts via WhatsApp ensures the customer is genuine about the order before you ship it.

Get Started

How to Integrate Getgabs WhatsApp API in Shiprocket

#1

Generate Webhook URL

We'll use a webhook to bridge the gap between Shiprocket and Shopify. Go to the integration tab, select Shiprocket, and copy the webhook URL.

Enquiry Now
Generate Webhook URL
#2

Configure Shiprocket Panel

  • Log in to Shiprocket > Settings > API > Webhooks.
  • Create a new Webhook and paste the URL copied above.
  • Set the Event Trigger to "Order Created" or "Cart Abandoned"
Enquiry Now
Configure Shiprocket Panel
#3

Activate getgabs Automation

  • Go to Automations in Getgabs and click 'Create New'
  • Select 'Abandoned Checkout' as your primary trigger
  • Choose your pre-approved WhatsApp template (e.g., 'Discount Reminder')
  • Flip the switch to 'Active' to start recovering sales
Enquiry Now
Activate getgabs Automation

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What Can Getgabs Help With?

See how Getgabs Platform helps businesses boost marketing, streamline sales, and improve customer support

WhatsApp for Marketing

Reach customers instantly with high-engagement broadcasts and personalized offers.

Learn more

WhatsApp for Sales

Convert chats into sales with automated workflows, lead management, and fast follow-ups.

Learn more

WhatsApp for Support

Provide fast, reliable customer support with instant replies and automated ticket management.

Learn more

Frequently Asked Questions

Of Course. You can customize the way WhatsApp data is recorded in Shiprocket. It consist which data fields go into which fields of Shiprocket, setting up custom formats, and filtering out unwanted information.